What’s new

PatientVR — 27 July 2026

27 July 2026

New

  • Adaptive streaming and optimised copies: 360 videos can be streamed at a quality that adjusts to the connection, and a single optimised copy can be downloaded for offline use. Admins with permission can request an optimised copy from a video scene, and each scene shows its transcode status.
  • Source and quality selector: in the 360 viewer, choose between the streaming versions, the optimised copy and the original. If a copy fails, the viewer moves to the next one and says why.
  • Member import and tags: bring in members from a CSV or Excel file with a preview first, and tag members for filtering.

Improved

  • Scene details: scenes open in their own details view, which lists the available streaming versions with their resolution, bitrate and codec.
  • Sharper 360 streams: streams now fill the full sphere rather than a letterboxed frame, and go up to 8K. Each video is streamed at the highest quality its source supports, so a 4K video is no longer enlarged to 8K for no gain in detail.
  • Invitations: search by email, filter by status, and page through every invitation.

Fixed

  • Optimised copies that were stuck in the queue now finish, adaptive streams play instead of falling back to the plain file, and requesting a copy again no longer fails for videos with thumbnails.
  • Viewer controls stay easy to see over bright footage, and the quality menu stays open until you choose an option or click away.