Creating and submitting a support ticket for a Mobiddiction Support team member to tend to is quick and simple:

1. Got to;

2. Select New Support Ticket;

3. In the Requester field, enter your work email address if it does not pre-fill automatically;

4. Enter the Subject of your support request i.e. Users unable to access their account;

5. Provide further detail for your support request in the Description field;

6. Attach any relevant screenshot/s;

7. Select Submit

Your support ticket will then be received by a Mobiddiction Support member where they will prioritise your request and confirm the prioritisation level by email. Please refer to Standard Support Prioritisation for further detail.