Mobiddiction Support

Standard support prioritisation
Support is generally for raising bugs, issues and queries. After-hours, on-site, weekend and public holidays or 24/7 is also available. Please refer to your...
Fri, 18 May, 2018 at 2:08 PM
How to submit a support ticket?
Creating and submitting a support ticket for a Mobiddiction Support team member to tend to is quick and simple: 1. Got to support.moddiction.com; 2. Se...
Fri, 4 May, 2018 at 10:53 AM
How to check the status of a support ticket?
Checking the status of a support ticket is easy and straightforward. Simply follow these steps: 1. From support.mobiddiction.com, select Check Ticket St...
Fri, 4 May, 2018 at 11:26 AM
How to Reply to App Store Reviews
Replying to your App reviews is not only important for your business but it's also easy to do. Follow these simple steps to access your App Reviews so...
Mon, 11 Mar, 2019 at 9:26 AM
How to Reply to Google Play Store Reviews
Replying to your App reviews is not only important for your business but it's also easy to do.  Follow these simple steps to access your App Review...
Thu, 10 May, 2018 at 1:55 PM
Are my support tickets billable?
Yes. Support is generally billing for any issues or queries.  After-hours, on-site, weekend and public holidays or 24/7 is also available where a suppor...
Mon, 27 Aug, 2018 at 8:21 AM